The ETNIKO collection uses Alpaca Fibers, one of the finest and most luxurious fibers in the world.

International: Delivery & Handling Information

Peru Etniko Ltd. currently ships to the following countries:

United States United Kingdom Switzerland Sweden Spain Scotland Russia Romania Poland Peru New Zealand Norway Netherland Mexico Latvia Korea Japan Italy Ireland Hong Kong Germany Finland France Denmark Canada Belgium Austria Australia Argentina

All items are shipped from our warehouse in Arequipa, PERU. We partner with DHL, FEDEX and TNT to ship our products to international locations.

Where can I send it?

Peru Etniko Ltd. ships to almost every country in the world!

Countries that Peru Etniko Ltd. does not ship to include: Afghanistan, Bosnia-Herzegovina, Central African Republic, Cuba, Georgia, Ghana, Iraq, Iran, Libya, Niger, Nigeria, Senegal, Serbia, Somalia, and Sudan

How will it ship?

FedEx International Economy®.
TNT Express Service®.
DHL Express Service®.
A street address is required for delivery.
If you prefer the delivery to P.O. Box address, please contact our Sales Online Department for Information.
You can expect delivery within 5 business days of the shipping date.
A business day is considered to be Monday through Friday, excluding holidays.

How much will it cost?

Shipping rates can differ based on destination.
Your order may be subject to import duties and taxes.

Customs, Duties and Taxes

Your packages might be subject to the customs fees, taxes and import duties of the country of destination. Please note that customers are responsible for paying the customs, taxes and import duties at the time of delivery. etnikostore.com cannot determine in advance what these fees will be because we have no control over these charges. For this reason, etnikostore.com shipping charges do not include any of these fees.
For more information about customs fees and import duties, please contact your local customs office.

When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

Enjoy Free Shipping on all orders more than $195

With a minimum purchase of $195 or more at etnikostore.com, shipping is no cost to you.
This limited time offer applies to Premium or Overnight Shipping by DHL, FEDEX or TNT to everywhere in the world.

You must purchase a total of $195.00 worth of merchandise only. Does not include taxes, shipping and handling.
Customers are responsible for all duty, tax, & brokerage fees that may be due upon delivery (shipping costs cover freight and Insurance charges only).

No price adjustments on previous purchases. Offer is non-transferable without consent by Peru Etniko Ltd.

Please allow 5 to 10 business days for delivery to the destinations. etnikostore.com is proud to offer shipping to P.O. boxes addresses.
P.O. boxes are shipped via Postal Service Priority Mail.
The delivery time for P.O. boxes shipments may vary.

Shipping promotions do not apply to Wholesale orders.
To participate, simply add merchandise to your shopping bag. The appropriate flat rate charge will be applied automatically.
No promo code is required.

Realtime Tracking System

As a technology driven company, in Peru Etniko Ltd. and DHL, FEDEX, TNT Worldwide Express we understand the importance for our clients to be well informed of the status of their shipments at all times.
Selects the link of the shipment company and enter your tracking number. The status display will indicate whether the order has been shipped and where it is.

In the realtime tracking system, our costumers can access up to the minute information about the status of their shipments 24 hours a day.

Returns/Exchanges

We want you to be completely happy with your order. If your purchase is not what you were expecting, you may return it within 7 days of receipt and receive a full refund for the price of the product. The item needs to be returned in its original, unused condition (including all original packaging and tags) for a full refund.

All returns require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting our Customer Service department or clicking the "Contact us" button.

All ETNIKO garments are 100% guaranteed. If the merchandise arrives to destination with one of the following defects, it will be exchanged immediately:

1. Merchandise with factory defects.
2. Size or color different THAN ORDERED.
3. Stains or visible dirtiness

In order to exchange merchandise, clients must communicate ETNIKO the problem found, via e-mail, fax or telephone, within Seven days of having received the goods. The defective merchandise must be packed in its original packing, but it is a need that customers must request an RMA for shipping instructions.

Shipping charges will not be refunded. Please note that you will be responsible for the shipping cost of sending the merchandise back to us.

If your purchase has been applied to Free Shipping, and request a full refund, we will not refund the cost of shipping.

An item returned for a replacement may be repaired or replaced at Peru Etniko Ltd. Discretion.
All items sold through www.etnikostore.com are subject to our Policy and Agreement. Physically damaged items cannot be returned.
We don't accept returns for wrong color or sizing.
Products sold by www.etnikostore.com are covered by our Standard Return Policy. Merchandise may be returned within 7 days of the shipping date for a refund or replacement
We cannot accept the return of any product without RMA number. All returns require an RMA (Return Merchandise Authorization) number.